Hi there,
I have received the dvd yesterday.
Thank you for your help.
Regards,
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Tikky Permadi
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27/8/2010 8:09:38 PM
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Indonesia
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Thank you so much for refund one of my payments (and fixing my boo-boo).
I really appreciate that!
I will be placing an order again real soon!
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Theresa Ellsworth
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1/5/2010 12:07:12 AM
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United States
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I was not satisfied that the out of stock title was substituted without my conscent. I think zoommovie should email the customer first and get their permission before substituting it with another version. Customer service did declare a lower amount of value on the shipped package at my request to help me avoid customs tax, so overall, it is satisfactory.
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Chie Yew
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22/12/2009 12:00:00 AM
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United Kingdom
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Dear Paul
We have sent you email in regard the refund, this post is to ensure you read the email.
The refund was done and completed on 17th Nov 2009 at amount $68.95. PayPal has sent email notification to you in regard to this refund, but we believe it may not get through. However, you can still confirm this transaction by login to your PayPal account.
Best Regards
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Service Manager
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19/11/2009 12:00:00 AM
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I am very disopointed ith your service , i placed an order for 6 vcds on the 7th nov you took the full amount US dollars 86.93 then told me that 5 were out of stock, it is now the 18th nov and still after several e mails you have not refunded the outstanding US dollars 65.95.I will contact Paypal and inform them of this .order/ref 110709-95757
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Paul Akid
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18/11/2009 12:00:00 AM
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Australia
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This is concerning order number 062609-54318 again. Sorry to bother this time, but in the near future if there is any word for the availability of the Sad Love Story OST %28CD%2BVCD%29, I hope to be inform. Or if there is no word whatsoever I'll consider another item, but not right now. For now, I would want to be on hold for this order because I really want to get the Sad Love Story OST %28CD%2BVCD%29. And it would be great if the payment would be on hold, too. So once again sorry to be of any bother for zoommovie.
My request is to be on hold and if later the item Sad Love Story OST %28CD%2BVCD%29 is available I would be inform first before any payment goes through for this order. Thanks a lot! I'll get back to u guys if there is any change.
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Pa Lor
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4/7/2009 12:00:00 AM
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United States
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Dear Yeng Lor
We welcome you to shop with us again after long time; your last purchase was made on 2005 and we started online tracking function of all purchase records on 2006; we also updated 2005’s purchase records on our system (you may find your purchase records after sign in). You may always write an email to us at support@zoommovie.com should you inquire assistant.
Best regards
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Service Manager
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30/6/2009 12:00:00 AM
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I was just wondering if I can check my pending status for my order? Because I really want to receive it. Thanks!
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Pa Lor
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29/6/2009 12:00:00 AM
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United States
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Fast Shipping and Good Items.
Thank you very much I will use again.
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KIM SUNYOUNG
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21/5/2009 12:00:00 AM
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Australia
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thank you very much for your hard work and speedy reply. I am glad to hear that i will be receiving the set soon. Thanks again and i wish you all the best of luck in 2009.
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javier ibanez
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6/1/2009 12:00:00 AM
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United States
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Thank You for your quick responce to my question about my order and thank you for doing everything you can to try to get my daughters movies here before Christmas, your great customer service has earned you a repeat customer, I will be ordering from you again, and again Thank You
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Paula McCutchen
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20/12/2008 12:00:00 AM
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United States
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Dear Ilona Moritsugu
Many thanks for posting a comment!
We apologies for defective disc found in the box set. This box set came as original set, although the quality is guaranteed but defective may sometime happen.
ZoomMovie accept defective disc exchange, our support team member has sent you email to assist on how to exchange defective disc.
Please do send us email at support@zoommovie.com should you inquire assistant.
Best regards
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Service Manager
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10/12/2008 12:00:00 AM
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I'm impressed with the service I've received at zoommovie.com.
This is my first online purchase here, so I was a bit hesitant and nervous.
I ordered 2 J-Drama series, and they arrived within 5 days.
They are in good/new condition, and best of all, the movie quality and English subtitles are wonderful!
I would definitely recommend this site to my friends and my Drama Club members at work.
Thanks for the prompt business! --DNT-Chicago,IL
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Diep Nguyen
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9/12/2008 12:00:00 AM
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United States
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Comment: I purchased "The Legend" starring Bae Yong Jun from ZoomMovie and was disappointed with the quality of the DVD for the last Episode. It has gliches or "breaks up" and "freezes".
Ilona Moritsugu
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Ilona Moritsugu
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9/12/2008 12:00:00 AM
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United States
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A fatal flaw:
Please institute "Log out" or "Sign out" procedure.
Once signed in, it is always open and permits access to my account. I can simply navigate back to my account by scrolling browser screens.
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Sang C Lee
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2/12/2008 12:00:00 AM
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United States
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Roger Dyer
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22/11/2008 12:00:00 AM
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United Kingdom
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I recieved my package in 10 days only without fine on it. The only problem is the DVD box is a little damaged. That's all and that's why I rated good
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Pierre Rousselet
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20/10/2008 12:00:00 AM
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France
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I received an email confirmation once delivery was made. Shipment arrived nicely wrapped and in excellent condition! Keep up the good work!
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Lena Lau
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25/8/2008 12:00:00 AM
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South Africa
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Ever since I discovered Asian drama series as a great source of entertainment, I was looking for a reputable seller of English subbed DVDs.
In ZoomMovie.com I found a company with reliable customer support. They answer rapidly to any question and really look after their customers' interests.
I've received five orders to Germany now without any hitch, and I'm not about to stop.
As a side note, as ZoomMovie has no influence on the product itself, the DVDs I ordered all have understandable to very good English subs and are of good video quality.
Auch hatte ich noch nie Zoll- oder Terminprobleme, was fuer Sendungen von der anderen Seite der Erde schon eine Leistung ist.
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Inga Dobberkau
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19/8/2008 12:00:00 AM
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Germany
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great delivery fast in one word superb thanks ZoomMovie
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henk gerrits
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16/6/2008 12:00:00 AM
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Netherlands
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