What currency do you charge?
All price listed at ZoomMovie.com is in USD; however, we accept
credit card payment in EUR, Pounds Sterling and USD.
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Are you carry Adult Movies?
No, we do not carry adult DVDs or adult VCDs.
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What is Region All DVD disc?
You must always check the region code listed for each DVD
movies, DVD came in "All Region" will playback with all types of DVD player worldwide.
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Region Codes |
Country / Area |
| All Region
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Playback with all types of DVD player worldwide. |
| Region #1
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USA, Canada, U.S. Territories. |
| Region #2
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Japan, Europe, South Africa, Greenland and the Middle East (including Egypt). |
| Region #3
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Singapore, Malaysia, Hong Kong, S. Korea, Taiwan and rest of South East Asia. |
| Region #4
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Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean. |
| Region #5
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Eastern Europe (Russia and the former Soviet Union), the Indian subcontinent, Africa and Mongolia. |
| Region #6
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China. |
| Region #7
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Not Assigned. |
| Region #8
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Special international venues (airplanes, cruise, ships, etc.). |
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Is it legal to buy DVDs and VCDs from ZoomMovie?
Yes, all DVDs and VCDs carry by ZoomMovie are supplied by Licensed
Publisher. There are 2 types of tag came with each movies which they were authorized by:
Kementerian Perdagangan Dalam Negeri Malaysia (Ministry of Trade Malaysia)
 Perbadanan Kemajuan Film Nasional Malaysia
(National Film Development Corporation Malaysia)
All films and sountracks sell at ZoomMovie are for home use
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Are you repackaging your products before shipment?
No, we do not repackaging products, they will be delivered in
their original packaging from manufacturer. In case we need to do repackage to suite shipping requirement,
we will be sending notification to obtain your approval before we make any changes to the products.
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How to place an order?
It is easy to order from ZoomMovie.com; In any page
within ZoomMovie.com, browse for the titles of your interests, click on the poster, title or price to view
the movie detail.
 At the detail page, you may review the description and
all the features' information provided, click on "Buy Now" button when you're satisfied.
 These will add the movie title to your shopping cart.
 Shopping Cart
You can make changes to your order items with our shopping cart. 3 buttons were placed
below your order's summary:
To change quantity :
Change the quantity at the 'Qty' column.
Press 'Recalculate' button.
To delete an item :
Change the quantity to '0'.
Press 'Recalculate' button.
To continue shopping :
Click any link to browse movies.
To checkout :
Press 'Check Out' button.
Reviewing Order
 Review your order items/products at this page.
After you had confirmed the ordered products is correct, fill in the order form. We collect your Name,
Address and Contact at this stage, you may send your comment at the comment field but "DO NOT INPUT CREDIT CARD"
detail. Please read our Privacy Statement. Review Shipping
Method and Confirm Shipping Address
 Shipping Method will be assigned to your
parcel accordingly to your total purchase value and your resided country, please read also
Shipping Information. Click "Continue Payment" to proceed to our
Payment Gateway Secure Site. WorldPay Secure Payment Site (This is an 128 bit SSL Secured Site)

Review the contents carefully: - Description should appear as "Purchase from ZoomMovie.com"
- Confirm the amount is correct.
- Choose the currency suite you, we accept EUR,USD and
Pounds Sterling.
Click on the card types to continue payment.WorldPay Secure
Payment Site (This is an 128 bit SSL Secured Site)

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Why the shopping cart become empty when I click check out button?
The shopping cart goes empty mainly due to the missing cookies,
ZoomMovie’s shopping cart use cookies to store your purchase goods information, the cookies
will active for 3 days and will be deleted automatically. You must have set your browser to deny cookies in this
case, please follow below steps to enable cookies (You can use this step to reset the cookies setting to your
current setting after the purchase):- launch Internet Explorer
- select Tools
- select Internet
Options
- select Privacy
- adjust the vertical bar to “Medium”
- click Apply
If your
browser still not able to store cookies after the changes then you must troubleshoot other setting of the browser
which is a little complicated for us to explain, try to find other computer to submit order to us, or send us
email for further assistant.Note: The cookies can always be deleted instantly by pressing “Empty Cart”
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Can I place order by phone or fax?
Yes, ZoomMovie.com do accept order by Phone or Fax. Kindly send us email
at sales@zoommovie.com to stated your movies list, we will create order records and send login detail to you; once
you had login and confirmed the order is correct, you may call or fax the payment details at 604-6583609.
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What is your Privacy Policy?
We do not collect or store customer's credit card
information in our database, either online or offline. Any purchase made by customer will be billed
by WorldPay and appear as "WP-ZoomMovie.com" in customer's credit card billing statement. However,
we do keep some basic information regarding yourself (Name, Address and Contact). This information is
used only for ZoomMovie.com operational and promotional activities and will not be distributed/sold
to any third parties.top
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How to pay online?
We accept 2 types of online Payment.
WorldPay Our online Merchant Account
is provided by WorldPay (http://www.worldpay.com). We accept 4 types
of credit card payment (Mastercard, Visa, Visa Delta and Visa Purchasing).The billing will appear as "
WP - ZoomMovie.com" in your credit card billing statement! WorldPay is part of the Royal Bank of
Scotland Group, the second biggest bank in Europe. By market capitalisation The Royal Bank of Scotland is
ranked fifth in the world.**23/02/05.
PayPal
PayPal is accepted worldwide, it provide secure purchases without revealing your credit card number or financial
information. Kindly visit http://www.PayPal.com
Note: We accept PayPal payment only when the purchase value qualify for Express Delivery.
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Is it safe to pay online?
Security is probably one of the most significant concerns
for both the shopper and ZoomMovie.com during an online transaction. In reality, an online transaction is
probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the
information transmitted online is strongly encrypted using complicated logarithm combinations.
Transaction Encryption The transfer of the
purchase details from ZoomMovie.com to Worldpay are encapsulated using WorldPay's own encrypted and
digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure
that the information passed is secure and tamper-proof via SSL. Please also read Security Measure from our
Payment Gateway (WorldPay) http://support.worldpay.com/
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Can I pay with money order or Personal check?
Yes, we accept money order as optional payment method; however,
we only accept Personal Cheque payment from regular customer only.Customer who wish to pay by money order
shall send us email at sales@zoommovie.com; kindly include informations listed below in your email: Movie
TitlesQty for each moviesFull shipping address (Telephone is required if the parcel qualify
for Express Delivery)ZoomMovie.com will make stock reservation for your purchase and send your
login details to track order status. You shall mail money order after reviewing all informations are correct.
The parcel will be shipped accordingly when the money order reach us.
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Can I pay with direct deposit?
Yes, we accept direct deposit as optional payment. Direct
deposit can be done with Telegraphic Transfer, Wire Transfer and/or Western Union Transfer.Customer who
wish to pay by direct deposit shall send us email at sales@zoommovie.com; kindly include informations
listed below in your email: Movie TitlesQty for each moviesFull shipping address
(Telephone is required if the parcel qualify for Express Delivery)ZoomMovie.com will make
stock reservation for your purchase and send your login details to track order status. You shall make direct deposit
payment after reviewing all informations are correct. The parcel will be shipped accordingly when the
payment reach us. top
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Tracking Order Status
All purchase made to ZoomMovie.com will be able to track
at our website online, this include all successful orders, failed orders and cancelled orders started 11/25/2004.
ZoomMovie will provide Password to each customer to login at http://www.zoommovie.com/
login.asp, customer will not able to change password on yourself but you should send us email to do so
if necessary. top
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